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Customer support Representative (Payday Loan / money Advance business) task

Customer support Representative (Payday Loan / money Advance business) task







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Job Description

Company Overview

PH Financial solutions is just family members owned business that operates when you look at the consumer economic and loan services industry. We’ve one objective in your mind, to give stability that is financial each one of our clients. Considering that the business ended up being launched in 2001, we’ve founded over 40 branch areas in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

That Which We Provide:

  • Competitive hourly wage plus prospective bonus that is monthly
  • Paid time off (eligible after ninety days)
  • Wellness, dental and eyesight insurance coverage (eligible after 60 times)
  • Long haul impairment and life insurance coverage covered because of the business after 3 months
  • Comprehensive training to aid advance your job
  • Position Overview:

    As an individual Service Representative, you could have a hands-on part in working with clients and in charge of finishing tasks linked to the branch’s day-to-day operations. You’ll have a role that is active conference all performance objectives and metrics for the branch as defined by top administration. To do this, this place calls for exemplary customer care abilities (both on the phone as well as in individual), awareness of details and a desire for product product sales. This place is accountable to simply help develop, help, and take part in all advertising and collection efforts. Job duties are anticipated become finished in a manner that complies along with federal and state laws and adheres to business policies, procedures, and techniques.

    After training, you are likely to suggest and sell our products that are financial other solutions to clients. You ought to have communication that is excellent to create strong relationships with not just our present clients, but additionally our prospective people. Additionally, you will assist help with performing advertising efforts in the community that is local help create product product sales and consumer development.

    While growth is often essential, therefore is collecting and lending in a way that is responsible. You’re going to be necessary to follow the business’s policies, procedures and all sorts of relevant federal and state regulations. You will need to have the abilities to keep up cash that is accurate and make certain company safety procedures are performed. You have to enter client and deal information accurately to the point of product product sales system and produce and keep maintaining accurate consumer files with all needed paperwork. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long amounts of time, lifting and holding around 20 pounds. Work may be done indoors or outside as required. Capacity to run some type of computer and point of purchase system, calculator, copy machine and use manager’s filing system. You’ll also result in keeping a clean and inviting consumer environment, to incorporate vacuuming, dusting, cleaning bathrooms and windows with supplied cleansing materials.

    You truly must be accessible to work amongst the hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by management every week. Capacity to be punctual, protect attendance that is good and sporadically work a lot more than 40 hours each week.


    Twelfth grade equivalent or diploma

    Past expertise in banking/financial industry, hospitality and food, or product product sales chosen

    Please Be Aware

    This might be a full-time task, with typically 40 hours each week and a versatile routine, with periodic overtime needed. The info above is built to suggest the nature that is general amount of work performed by employees in this category. It isn’t made to include or be interpreted as being a comprehensive stock of all of the duties, responsibilities, and skills needed of employees assigned for this job. Worker may perform other relevant duties as negotiated to meet up with the ongoing requirements regarding the company. PH Financial solutions is an opportunity that is equal supporting variety on the job. We try not to discriminate based on impairment or protected characteristics.

    Needs to be 18 several years of age and eligible to get results in america. Needs to be in a position to effectively finish all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules can be changed as required to allow for company requirements. Must satisfy all state that is applicable neighborhood regulatory needs.

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